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Returns & Exchanges
Due to the perishable nature of our bakery products, we cannot accept returns. However, if your order arrives damaged or does not meet our quality standards, we are committed to making it right through a replacement or refund.
1
Inspect Your Order
Please examine your package immediately upon arrival for any signs of damage or errors.
2
Document Issues
Take clear photographs of the damaged product and the shipping box if it appears mishandled.
3
Contact Support
Email our team within 48 hours of delivery with your order number and the photos of the issue.
4
Resolution
Our team will review your claim and issue a replacement shipment or a full refund within 3-5 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing